Ruth’s Chris
Frequently Asked Questions

Reservations are recommended, but not required. Please call (757) 213-0747 to confirm your reservations. You also make your reservations online.

Yes. You can cancel your reservation anytime up until your seating, although we appreciate if you can give us at least a couple of hours of notice.

When you made your reservation, you will receive an email confirming your reservation. It includes a link that allows you to cancel.

You can also cancel a reservation at Ruth’s Chris by calling the restaurant directly at (757) 213-0747 or through your OpenTable account (if you booked through OpenTable).

We will always try our best to accommodate any special requests to make your evening more memorable. Because some of our locations have limited availability, please call the restaurant in advance to make sure your request is noted for your reservation and please confirm when checking in at the host stand upon arrival.

Walk-ins are always welcome in our bar or lounge areas, or in our Main Dining Room if space is available. However, we strongly recommend reservations for our Main Dining Room.

All bar seating is on a first come, first serve basis.

Certainly. If your party has 6-8 guests, you can make your reservations online. We recommend you reserve at least a few days before your event, although the sooner you can call the better.

We also have private dining rooms that can host very large parties. If your party has 9 or more guests, please call Savannah Heidari, our private event coordinator, at (757) 213-0747 or email [email protected] directly to plan your event.

Ruth’s Chris is usually busiest on Friday and Saturday evenings. Reservations are usually recommended for the main dining room on any night of the week.

Reservations are not accepted for our bar or lounge areas.

If you know you are going to be late for your reservation, we strongly recommend that you call us in advance . We will do our best to accommodate your schedule.

We have a 15-minute grace period for reservations. If you arrive after 15 minutes we will do our best to accommodate you as we are able.

Yes, we do offer a children’s menu.

Yes, we do offer a gluten friendly menu. The items available are either gluten-free as prepared, or are modified to be gluten-free. Please keep in mind that our kitchens are not gluten-free, but every attempt is made to meet your needs. If you have an allergy or dietary concern, please contact the restaurant before your reservation time or ask to speak with a manager or chef upon arrival.

Yes, we do offer a vegetarian menu. Whether it’s a specialty vegetarian entrée or one of the many vegetarian side selections from our menu, we have it taken care of. If you’re considering visiting one of our restaurants and have specific dietary questions, please contact the restaurant before your reservation time and inquire about any changes that can be made to your meal.

For our Virginia Beach location, check out our online menu for current pricing. 

View our menu online and call (757) 213-0747 to start your take out order today.

If you have leftovers following your meal, we will be glad to help you package them up so that you can take them home.

We currently have five recipes that are available to our guests: Barbecued Shrimp, Bread Pudding, Creamed Spinach, Sweet Potato Casserole, and Crab Cakes. Please speak with a Ruth’s Chris team member to get more information.

If you know you are going to be late for your reservation, we strongly recommend that you call us in advance. We will do our best to accommodate your schedule.

We have a 15-minute grace period for reservations. If you arrive after 15 minutes we will do our best to accommodate you as we are able.

At Ruth’s Chris we promote a comfortable, family friendly and welcoming atmosphere for everyone. Proper attire required—business casual to elegant. 

Thank you for not wearing sleeveless shirts, hats or ballcaps, athletic wear, overly revealing clothing, exposed undergarments, offensive graphics or clothing emitting marijuana odor. 

To help ensure a superior dining experience for our valued guests, admittance to our restaurant is at the discretion of management, who reserves the right to refuse service to those who are inappropriately dressed. 

We appreciate your cooperation and trust you will have a lovely evening.

Reservations are recommended, but not required. Please call the location you wish to visit to make and confirm your reservations. You also make your reservations online.

If you leave or lose an item please call the restaurant. While we are unfortunately unable to take responsibility for lost items, we will do our best to help you locate the item and if we find it, we’ll hold on to it until you can retrieve it.

We take questions and concerns about our restaurants very seriously. You may either contact us online or you can contact the General Manager of Ruth’s Chris, directly by calling us at (757) 213-0747.

We are glad to help you celebrate your special events! If you let us know about your special event at the time you make your reservation we will add our own special touches as well.

If you have a preference for a special table, let us know and we will do our best to accommodate. You’re also welcome to decorate the table to the degree that it doesn’t interfere with the experience of our other guests.

Please don’t hesitate to call us if you have any questions.

Ruth’s Chris sells gift cards which may be used at any of our restaurants. These can either be purchased at our website or you can buy them at the restaurant. Ruth’s Chris gift cards may be used in the main dining room, in our bar, or through online purchase.

Occasionally, we issue promotional gift cards, either electronically or in our restaurant. Each of these promotional cards have specific redemption rules and usage periods. If you have any questions about a promotional coupon or gift card you’ve received, please don’t hesitate to call us.

View our menu online and call (757) 213-0747 to start your take out order today.

If you have leftovers following your meal, we will be glad to help you package them up so that you can take them home.

Yes, you can add a personalized greeting on the gift card carrier. Please note that it will be sent exactly as typed so pay extra care when entering your message.

Yes – you will have the option during the order process to ship the gift card to yourself or your recipient.

If the order was sent using standard US mail service, look for a white envelope bearing a Darden Restaurants return address. If the order was sent Priority or Overnight, the card(s) will come in a priority or overnight envelope.

Please submit a request here for purchases of $10,000 or more.

Gift cards are non-refundable except in states where required by law.

To contact our gift card team, please call (877) 252-0250. Inquires are received and responded to Monday – Friday 8a-8p ET

Fifty years ago in New Orleans—one of America’s most culturally rich cities—Ruth Fertel, a single working mother looking to provide a better life for her two sons, browsed the “Classifieds” section of the Times-Picayune. She spotted an ad reading “Steak House for Sale.” Driven by an inherent entrepreneurial spirit, she mortgaged her home to purchase Chris’ Steak House on the corner of North Broad St. and Ursulines in New Orleans. Even though she had no restaurant experience, her intelligence and drive to succeed enabled her to become a successful business owner and eventually to lead the company to become the largest upscale steak house in the world.

Ruth worked and lived by the mantra, “Do what you love, love what you do.” She had the reputation of being a driven, hard-working person who never met a challenge not worth overcoming. Ruth was successful because of her strong work ethic and keen ability to understand her guests.

Ruth had a certain way of doing things. How to run a restaurant. How to treat people. How to handcraft the perfect cocktail and how to maintain the best wine list in town. Of course, Ruth was a stickler for sourcing only the top 2% of the country’s beef and serving the best steak on a 500° sizzling plate (that’s so it would stay warm through the very last bite). She also insisted on making things fresh in-house daily, from fresh-squeezed juices for handcrafted cocktails to her own famous sides and desserts. Often, people would ask Ruth why her food was so good, and she’d simply say, “Just follow the recipe.” We invite you to experience how Ruth’s timeless recipe is alive and well to this day.

Ruth’s Chris Steak House takes great pride in being engaged and supportive within its local communities. If you are interested in partnering with Ruth’s for your upcoming event or are in need of a contribution for charitable purposes, please email [email protected] with your request, as well as applicable 501 (c)(3) or tax ID information. 

Please understand not all requests can be honored due to the amount of requests we receive.

Ruth’s Chris Steak House Virginia Beach celebrates Happy Hour every Tuesday thru Friday, 4pm-6:30pm, in the bar and on the patio (weather permitting).