[et_pb_section fb_built=”1″ admin_label=”Menu” _builder_version=”4.25.2″ _module_preset=”default” positioning=”fixed” position_origin_f=”top_center” vertical_offset=”80px” z_index=”100″ custom_padding=”0px|0px|0px|0px|false|false” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”-1px” box_shadow_blur=”8px” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.2″ _module_preset=”default” width=”95%” max_width=”2560px” custom_padding=”1%|0px|1%|0px|true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_menu menu_id=”11″ _builder_version=”4.26.0″ _module_preset=”default” menu_font=”Trade Gothic LT Std Condensed|700||on|||||” menu_text_color=”#303030″ menu_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_menu][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.26.0″ _module_preset=”default” background_image=”https:\/\/ruthschrisva.com\/virginia-beach\/wp-content\/uploads\/sites\/2\/2024\/07\/RCSH-FAQ-Header-scaled.jpg” background_position=”bottom_center” positioning=”none” position_origin_f=”top_center” vertical_offset=”80px” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”-1px” box_shadow_blur=”8px” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.2″ _module_preset=”default” width=”95%” max_width=”2560px” custom_padding=”1%|0px|1%|0px|true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Ruth’s Chris Frequently Asked Questions” _builder_version=”4.26.0″ _module_preset=”default” text_text_color=”#F6F6F6″ header_font=”|700|||||||” header_text_color=”#F6F6F6″ header_font_size=”3.3em” header_3_font=”|700|||||||” header_3_text_color=”#F6F6F6″ header_4_font=”|700|||||||” header_4_text_color=”#F6F6F6″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Reservation FAQs” module_id=”reservationFAQ” _builder_version=”4.26.0″ _module_preset=”default” background_color=”#f6f6f6″ collapsed=”on” global_colors_info=”{}”][et_pb_row make_equal=”on” module_id=”boardroom” _builder_version=”4.27.0″ _module_preset=”default” width=”60%” custom_padding=”2%||2%||true|false” border_color_bottom=”#BE2F37″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Reservation FAQs” _builder_version=”4.26.0″ _module_preset=”default” text_font_size=”20px” header_2_font_size=”2.3em” global_colors_info=”{}”]<\/p>\n
Making a reservation is an important part of planning a visit to Ruth\u2019s Chris. We\u2019ve answered all of the common questions we receive below. Please don\u2019t hesitate to call us if we missed anything.<\/p>\n
[\/et_pb_text][et_pb_accordion open_toggle_text_color=”#BE2F37″ open_toggle_background_color=”#EDEDEC” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#606060″ use_icon_font_size=”on” icon_font_size=”22px” _builder_version=”4.27.0″ _module_preset=”default” toggle_font_size=”24px” closed_toggle_font_size=”18px” body_font_size=”20px” body_line_height=”1.5em” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_css_toggle=”margin: 0 !important;” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”][et_pb_accordion_item title=”How do I make a reservation?” open=”on” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
The best place to make a reservation is on the Ruth\u2019s Chris Steak House website. However, you can also make reservations by calling the restaurant directly at (757) 213-0747. You can also make your reservation online<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is your reservation policy?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Reservations are recommended, but not required. Please call (757) 213-0747 to confirm your reservations. You also make your reservations online<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I modify or cancel a reservation?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes. You can cancel your reservation anytime up until your seating, although we appreciate if you can give us at least a couple of hours of notice.<\/p>\n When you made your reservation, you will receive an email confirming your reservation. It includes a link that allows you to cancel.<\/p>\n You can also cancel a reservation at Ruth\u2019s Chris by calling the restaurant directly at (757) 213-0747 or through your OpenTable account (if you booked through OpenTable).<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I request a special table, booth or window seat?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n We will always try our best to accommodate any special requests to make your evening more memorable. Because some of our locations have limited availability, please call the restaurant in advance to make sure your request is noted for your reservation and please confirm when checking in at the host stand upon arrival.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are walk-ins accepted or are reservations required?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Walk-ins are always welcome in our bar or lounge areas, or in our Main Dining Room if space is available. However, we strongly recommend reservations for our Main Dining Room<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can you make reservations in the bar?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n All bar seating is on a first come, first serve basis.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I make a reservation for a large group or private event?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Certainly. If your party has 6-8 guests,<\/strong> you can make your reservations online.<\/a> We recommend you reserve at least a few days before your event, although the sooner you can call the better.<\/p>\n We also have private dining rooms that can host very large parties. If your party has 9 or more guests,<\/strong> please call Savannah Heidari, our private event coordinator, at (757) 213-0747 or email shrcsh96@aol.com<\/a> directly to plan your event.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are the busiest times for Ruth’s Chris Steak House?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Ruth\u2019s Chris is usually busiest on Friday and Saturday evenings. Reservations are usually recommended for the main dining room on any night of the week.<\/p>\n Reservations are not accepted for our bar or lounge areas.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What happens if I am late for my reservation?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n If you know you are going to be late for your reservation, we strongly recommend that you call us in advance . We will do our best to accommodate your schedule.<\/p>\n We have a 15-minute grace period for reservations. If you arrive after 15 minutes we will do our best to accommodate you as we are able.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Menu-Related FAQs” module_id=”menuFAQ” _builder_version=”4.26.0″ _module_preset=”default” background_color=”#EDEDEC” collapsed=”on” global_colors_info=”{}”][et_pb_row make_equal=”on” module_id=”boardroom” _builder_version=”4.26.0″ _module_preset=”default” width=”60%” custom_padding=”2%||2%||true|false” border_color_bottom=”#BE2F37″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Menu-Related FAQs” _builder_version=”4.26.0″ _module_preset=”default” text_font_size=”20px” header_2_font_size=”2.3em” global_colors_info=”{}”]<\/p>\n Navigating through the culinary delights of Ruth\u2019s Chris can be an exciting journey. To help guide your culinary exploration, we\u2019ve addressed some common menu-related questions below. If your question isn\u2019t covered here, please feel free to call us.<\/p>\n [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#BE2F37″ open_toggle_background_color=”#F6F6F6″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#606060″ use_icon_font_size=”on” icon_font_size=”22px” _builder_version=”4.27.0″ _module_preset=”default” toggle_font_size=”24px” closed_toggle_font_size=”18px” body_font_size=”20px” body_line_height=”1.5em” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_css_toggle=”margin: 0 !important;” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”][et_pb_accordion_item title=”Where does Ruth’s Chris get its steak?” open=”on” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n At Ruth\u2019s Chris Steak House, we\u2019re proud to serve the highest quality USDA Prime beef supplied to us by nationally recognized premium beef suppliers. Our steaks are Prime or high cuts of Choice, corn-fed Midwestern beef. They are first fed on grass then switched to corn in order to get the flavor and quality that meet our standards. We are fully confident in the strict quality and safety standards and practices employed by our beef suppliers as well as the USDA. Our suppliers fully comply with the rigorous grading, ratings, testing and quality controls of the USDA, which thus ensures the highest possible level of safety for our guests. When you dine at Ruth\u2019s Chris, you can be sure that you\u2019re getting the highest quality beef available.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you offer a Children’s Menu?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes, we do offer a children\u2019s menu.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you offer Gluten-Free menu options?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes, we do offer a gluten friendly menu<\/a>. The items available are either gluten-free as prepared, or are modified to be gluten-free. Please keep in mind that our kitchens are not gluten-free, but every attempt is made to meet your needs. If you have an allergy or dietary concern, please contact the restaurant before your reservation time or ask to speak with a manager or chef upon arrival.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you offer vegetarian menu options?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes, we do offer a vegetarian menu. Whether it\u2019s a specialty vegetarian entr\u00e9e or one of the many vegetarian side selections from our menu, we have it taken care of. If you\u2019re considering visiting one of our restaurants and have specific dietary questions, please contact the restaurant before your reservation time and inquire about any changes that can be made to your meal.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How can I see the menu prices?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n For our Virginia Beach location, check out our online menu<\/a> for current pricing.\u00a0<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is your policy on take-out orders and leftovers?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n View our menu online<\/a> and call (757) 213-0747 to start your take out order today.<\/p>\n If you have leftovers following your meal, we will be glad to help you package them up so that you can take them home.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I get a copy of a Ruth’s Chris Recipe?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n We currently have five recipes that are available to our guests: Barbecued Shrimp, Bread Pudding, Creamed Spinach, Sweet Potato Casserole, and Crab Cakes. Please speak with a Ruth\u2019s Chris team member to get more information.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Restaurant Policy FAQs” module_id=”policyFAQ” _builder_version=”4.26.0″ _module_preset=”default” background_color=”#f6f6f6″ collapsed=”off” global_colors_info=”{}”][et_pb_row make_equal=”on” module_id=”boardroom” _builder_version=”4.26.0″ _module_preset=”default” width=”60%” custom_padding=”2%||2%||true|false” border_color_bottom=”#BE2F37″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Restaurant Policy FAQs” _builder_version=”4.26.0″ _module_preset=”default” text_font_size=”20px” header_2_font_size=”2.3em” global_colors_info=”{}”]<\/p>\n Understanding our restaurant policies is key to ensuring a smooth and enjoyable experience at Ruth\u2019s\u00a0Chris. We\u2019ve compiled answers to common questions about our policies below. If there\u2019s anything else you need to know, please don\u2019t hesitate to give us a call.<\/p>\n [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#BE2F37″ open_toggle_background_color=”#EDEDEC” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#606060″ use_icon_font_size=”on” icon_font_size=”22px” _builder_version=”4.27.6″ _module_preset=”default” toggle_font_size=”24px” closed_toggle_font_size=”18px” body_font_size=”20px” body_line_height=”1.5em” custom_margin=”||||false|false” custom_padding=”||||false|false” hover_enabled=”0″ custom_css_toggle=”margin: 0 !important;” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Can I modify or cancel a reservation?” open=”on” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Yes. You can cancel your reservation anytime up until your seating, although we appreciate if you can give us at least a couple of hours of notice.<\/p>\n When you made your reservation, you should have received an email from OpenTable confirming your reservation. It includes a link that allows you to cancel.<\/p>\n You can also cancel a reservation at Ruth\u2019s Chris by calling the restaurant directly or through your OpenTable account (if you made your reservation through OpenTable).<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What happens if I am late for my reservation?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n If you know you are going to be late for your reservation, we strongly recommend that you call us in advance. We will do our best to accommodate your schedule.<\/p>\n We have a 15-minute grace period for reservations. If you arrive after 15 minutes we will do our best to accommodate you as we are able.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is the dress code?” _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n At Ruth\u2019s Chris we promote a comfortable, family friendly and welcoming atmosphere for everyone. Proper attire required\u2014business casual to elegant.\u00a0<\/p>\n Thank you for not wearing sleeveless shirts, hats or ballcaps, athletic wear, overly revealing clothing, exposed undergarments, offensive graphics or clothing emitting marijuana odor.\u00a0 Team jerseys and sportswear are welcome in the bar or on the patio only.\u00a0<\/p>\n To help ensure a superior dining experience for our valued guests, admittance to our restaurant is at the discretion of management, who reserves the right to refuse service to those who are inappropriately dressed.\u00a0<\/p>\n We appreciate your cooperation and trust you will have a lovely evening.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is your reservation policy?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Reservations are recommended, but not required. Please call the location you wish to visit to make and confirm your reservations. You also\u00a0make your reservations online<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do you have a policy regarding lost or left items?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n If you leave or lose an item please call the restaurant. While we are unfortunately unable to take responsibility for lost items, we will do our best to help you locate the item and if we find it, we\u2019ll hold on to it until you can retrieve it.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do you handle customer complaints and issues?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n We take questions and concerns about our restaurants very seriously. You may either\u00a0contact us online<\/a> or you can contact the General Manager of Ruth\u2019s Chris, directly by calling us at (757) 213-0747.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are your policies regarding special requests (e.g., specific table, decorations)?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n We are glad to help you celebrate your special events! If you let us know about your special event at the time you make your reservation we will add our own special touches as well.<\/p>\n If you have a preference for a special table, let us know and we will do our best to accommodate. You\u2019re also welcome to decorate the table to the degree that it doesn\u2019t interfere with the experience of our other guests.<\/p>\n Please don\u2019t hesitate to call us if you have any questions.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What are your policies regarding the use of gift cards or promotional vouchers?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Ruth\u2019s Chris sells gift cards which may be used at any of our restaurants. These can either be purchased at our website<\/a>\u00a0or you can buy them at the restaurant. Ruth\u2019s Chris gift cards may be used in the main dining room, in our bar, or through online purchase.<\/p>\n Occasionally, we issue promotional gift cards, either electronically or in our restaurant. Each of these promotional cards have specific redemption rules and usage periods. If you have any questions about a promotional coupon or gift card you\u2019ve received, please don\u2019t hesitate to call us.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is your policy on take-out orders and leftovers?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n View our menu online<\/a> and call (757) 213-0747 to start your take out order today.<\/p>\n If you have leftovers following your meal, we will be glad to help you package them up so that you can take them home.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is your policy on Photography\/Videography?” _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n To preserve an enjoyable dining experience for everyone, we welcome casual photos and short videos of your evening, but kindly ask that guests avoid extensive filming or the use of additional lighting. Thank you for sharing your moments with us while preserving the fine dining experience for other guests.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Gift Cards” module_id=”giftcardsFAQ” _builder_version=”4.26.0″ _module_preset=”default” background_color=”#EDEDEC” collapsed=”on” global_colors_info=”{}”][et_pb_row make_equal=”on” module_id=”boardroom” _builder_version=”4.26.0″ _module_preset=”default” width=”60%” custom_padding=”2%||2%||true|false” border_color_bottom=”#BE2F37″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Gift Cards” _builder_version=”4.26.0″ _module_preset=”default” text_font_size=”20px” header_2_font_size=”2.3em” global_colors_info=”{}”]<\/p>\n Giving the gift of a memorable dining experience is a wonderful way to celebrate special occasions or simply show your appreciation. We\u2019ve answered some common questions about our gift cards below to help you make the most of this generous gift.<\/p>\n [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#BE2F37″ open_toggle_background_color=”#F6F6F6″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#606060″ use_icon_font_size=”on” icon_font_size=”22px” _builder_version=”4.27.0″ _module_preset=”default” toggle_font_size=”24px” closed_toggle_font_size=”18px” body_font_size=”20px” body_line_height=”1.5em” custom_margin=”||||false|false” custom_padding=”||||false|false” custom_css_toggle=”margin: 0 !important;” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”][et_pb_accordion_item title=”How do I purchase a Gift Card?” open=”on” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Ruth\u2019s\u00a0Chris Steak House gift cards can be purchased\u00a0on our website<\/a>\u00a0or in person at any of our Ruth\u2019s\u00a0Chris locations. Gift cards never expire and may be used at any of our U.S. locations.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I personalize the message on the gift card carrier?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes, you can add a personalized greeting on the gift card carrier. Please note that it will be sent exactly as typed so pay extra care when entering your message.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”May I ship the gift card directly to my recipient?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes \u2013 you will have the option during the order process to ship the gift card to yourself or your recipient.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What should I be looking for in the mail?” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n If the order was sent using standard US mail service, look for a white envelope bearing a Darden Restaurants return address. If the order was sent Priority or Overnight, the card(s) will come in a priority or overnight envelope.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I am interested in purchasing gift cards in bulk quantities.” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\nMenu-Related FAQs<\/h2>\n
Restaurant Policy FAQs<\/h2>\n
Gift Cards<\/h2>\n